questions?

Are your candles and wax melts natural?

Yes. Our candles and wax melts are made using natural soy wax. Soy wax is plant based, biodegradable and burns more cleanly than paraffin, creating a softer and more natural fragrance experience.

What are the benefits of soy wax candles and melts?

Soy wax burns at a lower temperature than paraffin, which helps the fragrance release slowly and evenly. It produces less soot and offers a cleaner burn, making it a popular choice for natural home fragrance lovers.

What are wax melts & how do I use them?

Wax melts are small chunks of wax infused with fragrance. Similar to scented candles but without a wick, the wax melt is placed in the dish at the top of either an electric burner or one with an unscented tea light burning underneath. The heat will melt the wax and release a beautiful aroma into the room.

Wax melts or scented candles?

Both are lovely, and have their pros and cons. There is something romantic about a flickering candle, and creates ambience. However, wax melts have a more intense aroma then scented candles, as they heat up slowly. Also as you do not directly burn wax melts, their fragrance oils are not destroyed while releasing their aroma. Wax melts are cheaper to purchase, and as are not packaged in glass jars are more environmentally friendly. You can also control the amount of fragrance you would like to melt by adding more or less melts to your burner.

How many times can I burn the wax melt?

The wax melt can be burned several times before losing its intensity. Once the fragrance diminishes, remove the wax from the burner by lighting the candle for a few seconds to loosen, then using a cotton pad or tissue gently slide the wax disc out. Rinse the top of the burner with a clean cloth ready for your next melt!

Wax Melt & Candle Safety instructions?

Be aware whenever there is a naked flame involved there is a possibility of danger, so do not place the candle or burner near a draft, or in a position where it can be reached by children or animals. Always use within sight and do not leave unattended. Do not attempt to move the candle or burner whilst burning. Extinguish the tea light/ candle before you leave the house or go to sleep. 

If you have any reaction to the wax, consult a doctor, and take the melt packaging with you as it has the CLP information on with potential allergens found in the fragrance. If you get hot wax on your skin, wash with plenty of soap and water straight away.

Wax Melts

To ensure you get the most out of the wax melts, store in a cool dark place away from direct sunlight.

If using a classic burner (which are normally made from ceramic or glass), place your wax melt into the dish at the top and light the unscented tea light below. Always ensure you use a 4 hour unscented tea light as longer burning or scented tea lights burn at a higher temperature and can crack or cause the burner to catch alight.

Electric burners are also an option, and safer as no flame is involved, but still be aware not to leave on for a prolonged time, or move while the wax is still hot. 

Do not overfill the burner.

Candles

When you first light your pillar candle, let the pool of wax reach within ¼” of the outside edge, then extinguish. This will set the candle’s “memory” for all future burns.

Avoid continuous short burning times; this will cause the candle to tunnel

Before lighting always trim the wick to ¼ inch.

If dripping or smoking occurs, extinguish the candle, allow the wax to harden and trim the wick.

Always place candles on a heat-resistant surface, never directly on furniture

Do you use essential oils or synthetic fragrance oils?

We offer both essential oil blends and high quality fragrance oils, giving customers the choice to suit their preferences.

Our essential oil products are scented using carefully selected plant based oils, chosen for their natural aromatic qualities and wellbeing benefits.

For customers who enjoy a wider variety of scents, we also offer products scented with high quality synthetic fragrance oils. These are professionally formulated, paraben free, phthalate free, and fully compliant with UK and EU safety standards.

This approach allows us to create both naturally inspired blends and more diverse fragrance profiles, while maintaining the same care, quality and safety across our entire range.

Are your products vegan and cruelty free?

Yes. All of our products are vegan friendly and cruelty free. We do not test on animals and we choose ingredients with both wellbeing and ethics in mind.

Are your room and linen sprays natural?

Our room and linen sprays are made using essential oils and natural ingredients to gently refresh your space. They are ideal for bedrooms, living areas and soft furnishings, helping to create calm, uplifting or grounding atmospheres.

How do reed and clay diffusers work?

Reed and clay diffusers slowly release fragrance into the air without heat or electricity. The essential oil blend travels through the reeds or porous clay, offering continuous, subtle scent throughout the day. They are also ideal if you want flameless fragrance.

What are natural bath soaks?

Natural bath soaks are made using mineral rich salts and essential oils to support relaxation and wellbeing. They can help ease tired muscles, calm the mind and turn bathing into a mindful self care ritual.

What are shower steamers?

Shower steamers are solid aromatherapy tablets designed for use in the shower. As water and steam activate them, essential oils are released into the air, creating a spa like experience without the need for a bath.

What is bath tea?

Bath tea is a blend of dried botanicals, salts and essential oils contained in a biodegradable pouch. It infuses your bath with skin loving ingredients and a beautiful nature while keeping the water mess free. It’s like infusing yourself in a giant cup of herbal tea!

What is a natural balm used for?

Our natural balms are multi purpose and deeply nourishing. They are designed to moisturise dry skin while allowing you to enjoy the benefits of essential oils through gentle massage and daily rituals. Our balms have been assessed and approved by reputable, independent laboratories in line with UK and EU cosmetic safety regulations.

Each balm undergoes a full Cosmetic Safety Assessment to ensure it is safe for use when used as directed. This includes a review of ingredients, formulation and intended use.

Are your products suitable for sensitive skin?

All our products designed to go on the skin (balms and bath soaks) are made with gentle, natural ingredients. We are committed to producing products that are not only nourishing and enjoyable to use, but also properly tested, compliant and responsibly made. However, if you have sensitive skin, allergies or are pregnant, we recommend checking the ingredients carefully and carrying out a patch test where appropriate.

Are your products handmade?

Yes. All products are handmade in small batches in the UK. This allows us to focus on quality, freshness and attention to detail in every item.

Are your products eco friendly?

We aim to be as eco conscious as possible by using natural ingredients, soy wax, minimal packaging and recyclable or reusable materials wherever we can.

Do your products make good gifts?

Absolutely. Our candles, wax melts and bath products are popular as self care gifts, wellbeing gifts and eco friendly presents for birthdays, thank you gifts and moments of calm.

Can I create a custom/personal message?

There is an option to add a message for the recipient with the gift and selection boxes. Just add your message where prompted and this will be printed onto a card and placed in the box.